Who we are

We are Other Words Books, a small independent bookshop in Wigtown, South-West Scotland.

Our website is https://www.otherwordsbooks.co.uk

Comments

If you leave a comment on the site we collect the data shown in the comments form, and also your network (IP) address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to our website, for example as part of a comment, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

If you use a contact form on our website, we collect your name and email address along with your message. We use contact form submissions to communicate with you and to respond to your enquiry. We do retain this data for administrative purposes, but do not use the information for marketing.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our website may use Google Analytics in order to help gather information about how the site is used, how many visitors it receives and where they may be located in the world.  To do this, Google Analytics uses cookies and collects data such as visitors’ IP addresses.  This data is only used to analyse the usage and performance of the website and is not shared with any other third party.

Further information about Google Analytics, your data and privacy can be found here: https://support.google.com/analytics/answer/6004245?hl=en/

Who we share your data with

We only share your data with companies that we use to provide this website or additional services upon which we rely.  We do not share data with third party advertising networks or other organisations that are not directly involved in providing our services.

We currently use services provided by:

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Data from contact forms is retained indefinitely to allow us to respond to future enquiries promptly and correctly based on any previous queries or information that we have received from you.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Visitor avatars are provided through the Gravatar service provided by Automattic.

Website analytics are provided by Google Analytics.

Contact information

If you have any concerns about your privacy, you can contact our data controller, Adrian Waterworth, by emailing him at: aw@glendrian.com

Additional information

How we protect your data

Data held by this website or its service providers is maintained in secure commercial data centres with regular backups and security audits. Only users or personnel with a legitimate need to access such data are permitted to do so and user access is limited by measures such as secure passwords and two-factor authentication systems.

What data breach procedures we have in place

In the unlikely event of a data breach, system and access logs will allow the extent and nature of the breach to be determined and any further data loss to be blocked. Anyone affected by such a data breach will be kept fully informed as to the nature and extent of any data that may have been released.

What third parties we receive data from

I do not receive identifiable personal data from any third parties.

What automated decision making and/or profiling we do with user data

I do not carry out any user profiling.

The Antispam Bee spam filtering service provides an automated indication of whether a comment or information received from a contact form may be spam, rather than a legitimate message, however these indications are then reviewed by a person before being acted upon.

Industry regulatory disclosure requirements

None

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